Centarus’ flat-fee program provides us with the advantage of having a predictable monthly IT cost and the comfort of knowing they are always there to solve any problem. They handle our entire electronic infrastructure, including our upgrades, and they are extremely responsive to any questions via both phone and e-mail.
Centarus is very sensitive to the needs of our business. Our systems need to be up 24/7. Centarus makes that happen.
Sensible IT Strategies
Centarus takes a genuine interest in an organization’s products and services to recommend the best IT strategies and technologies for their needs. We’re a small membership-based organization, and we constantly need to adapt to our members’ and industry’s changing requirements.
They continually ask us questions about our current and future needs. Centarus has helped us develop sensible IT strategies — within our nonprofit budget — and implement them on an ongoing basis. Centarus really pays attention to the whole life of our organization and our business climate.
Bay Planning Coalition
Managing Your IT
Centarus manages all of our technology. They buy our servers, install and update our software, set up our e-mail — everything. They manage our day-to-day IT operations, making sure everything is backed up both in our offices and at a colo site. They continually monitor everything both on-site and remotely, and they often know of any potential problems before
While I am pretty tech-savvy, one of the things I really like about Centarus is their great people skills and ability to deal with others at varying levels of expertise. They really know their technology, and they provide an extremely high level of proactive customer service — in my experience, it’s hard to find both those things in a single company. That’s why we use Centarus.
Edward W. Scott Electric Inc.
Smart Proactive IT
We are a nonprofit with limited resources, and Centarus always works with us to make sure our systems are working, from setting up new users to helping maintain our servers. As a museum, we are open to the public, so if our point-of-sale system goes down, we have a big problem! Dale and Brian are so responsive to our needs. Whether I need them to remote in or come in person, I always know I will have the assistance I need whenever I need it.
Lindsay Wildlife Museum
Do More with Less
We use Centarus’ Flat-Fee IT model. We’ve worked with other IT firms that claim a flat-fee model but then jack up the fees. Centarus doesn’t do this. Costs are set, yet they always get the job done in a timely fashion. They have a quick response time, and Dale is easy to talk to in lay terms.
Sean Kenney, Esq.
Myers Urbatsch, PC
We are a small machine shop, and our hours are not 9–5, Monday–Friday. Centarus understands that and is always able to respond quickly whenever we need them. I don’t feel any anxiety if our computers go down — whether in the shop or when working remotely — because I know Centarus is always there. I am comforted by Dale’s accessibility, responsiveness and integrity. We are a small client; he is not making a fortune on us, but he treats us just as importantly as he does his largest client.
Robertson Precision, Inc.