866-586-9119 • info@centarusinc.com

Managing Your IT
Centarus manages all our technology. They buy our servers, install and update our software, set up our e-mail — everything. They manage our day-to-day IT operations, making sure everything is backed up both in our offices and at a colo site. They continually monitor everything both on-site and remotely, and they often know of any potential problems before
we do.

“While I am pretty tech-savvy, one of the things I really like about Centarus is their great people skills and ability to deal with others at varying levels of expertise. They really know their technology, and they provide an extremely high level of proactive customer service — in my experience, it’s hard to find both those things in a single company. That’s why we use Centarus.”

Dan Murphy
Controller
Edward W. Scott Electric Inc.
 
IT MANAGEMENT
We even offer “Flat-Fee IT,” a customizable maintenance and support plan that saves you valuable time and money.
entarus offers both on-site and remote managed services solutions. We work with you on the details of your technology plan, providing everything from help desk support, to systems architecture and engineering, to cloud computing and virtualization, to risk management and data recovery, to e-mail hosting, to colocation solutions. We even offer “Flat-Fee IT,” a customizable maintenance and support plan that saves you valuable time and money. Our comprehensive IT Management solutions make us your IT partner. It’s our job to make sure your business systems always work for you — so you can work on your business.
Support & Collaboration
  • My Help Desk by Centarus: 24/7/365 help desk support
  • Telecom Solutions: 24/7/365
  • “Flat-Fee IT”: complete IT maintenance and support plans for a fixed cost per workstation per month
  • Managed workstations and servers: monitoring agents resolve immediate errors, managed by our back-end team 24/7
  • Industry-specific application support
  • Remote support: Windows, Macintosh, Blackberry and Windows Mobile
  • Windows and Macintosh: remote troubleshooting and on-site support
  • File-synchronization and collaboration services: PC and Mac
  • Colocation facilities and sources: Centarus supplies the data center and connection, and manages the hardware and network infrastructure
  • Virtualization and cloud solutions: simplifies IT administration and lowers support costs
  • IT Staffing: on-site support for a variety of technology needs, long-term or short-term
  • Sharepoint development and hosting
Risk Management & Data Recovery
  • “Complete Business Continuity”: no downtime — guaranteed
  • Off-site data backups: unlimited
  • Off-site and redundant server solutions: for mission-critical production
  • Server/workstation image backup routines: for optimal restore times
E-Mail Solutions
  • Exchange 2010 hosted e-mail solutions
  • Managed e-mail services
  • Enhanced anti-spam protection (at the domain level): blocks 99.99% of spam
  • Redundant emergency e-mail solutions: for Exchange servers
  • Mobile hosting: Blackberry, Windows mobile, iPhone, Droid
Additional Services
  • Website services: hosting, design, development, stats, analytics, reporting
  • Customer online portals: tickets/knowledge base/invoice tracking
  • SLAs for managed hosting plans
  • Reseller: Dell hardware
  • Technology distributor: thousands of hardware and software products
  • Vendor partnerships: including Microsoft
  • Government solutions: years of experience partnering with federal, state and local government customers